VERACustomer Care

Support

We're here to help you with your ritual journey.

Contact Us

Email us at support@shopvera.co.uk

We respond as quickly as we can.

Common Questions

How do I access my ritual?

Scan the QR code on your welcome card, or visit the URL printed below it. You'll be guided to choose your edition and begin.

Can I reset my progress?

Yes. Visit your edition hub and look for the reset option in the menu. You can always begin again.

Is this suitable for beginners?

Yes. The 21-Day Signature Ritual is designed as a gentle entry point. Each session is 12–22 minutes and includes modifications.

How do I care for my tools?

Wipe ring and ball with a damp cloth. Hand wash socks and tote in cold water. Store bands in the mesh bag to prevent stretching.

Product Quality

If you receive a damaged item, please email us with a photo. We'll make it right.